Security & ComplianceEnterprise-grade security for your trade strategy
Your pricing, margins, and retailer plans are some of your most valuable secrets. PromoSync keeps them safe with strict data separation, a complete activity history, and encryption at every step.
Kept separate
Your data is never mixed with anyone else's.
Fully tracked
Every change logged and kept for 2+ years.
Always encrypted
Protected in transit and at rest.
Certifications & standardsBuilt to the standards enterprise buyers expect
We follow the same security best practices trusted by large enterprises — least-privilege access, complete audit logging, and secure-by-default infrastructure.
ISO/IEC 27001:2022
Information security management
Our security program is certified to ISO/IEC 27001, the international standard for keeping information safe — covering risk management, least-privilege access, and continuous monitoring.
SOC 2 Type II
Security · Availability · Confidentiality
We maintain a SOC 2 Type II report, independently examined across security, availability, and confidentiality — with access controls and audit logging built in from the ground up.
How we protect your dataReal engineering, not vague promises
Here's exactly how PromoSync keeps your most sensitive data safe, every single day.
Your data stays yours
We host data for competing brands, so keeping everyone separate is our number-one priority. Every request is locked to your company deep in the database — so no one else can ever see your data, even if something goes wrong in the app.
A complete, tamper-proof history
Every upload, change, and export is written to a permanent log that can't be edited or deleted — and we keep it for at least two years.
Never lose a plan again
Saving a plan never overwrites the last version. We keep a full, time-stamped history, so you can see exactly who changed what — and roll back any time.
The right access for the right people
People only get access to what their role actually needs — and you can narrow it down to specific retailers or categories.
Protected against attacks
We limit and monitor traffic across the whole platform, with extra protection on login to stop password-guessing and account break-ins.
EncryptionEncrypted every step of the way
From the moment your data leaves your screen to the moment it's stored, it's scrambled so only you and PromoSync can read it.
In transit
Everything you send is protected with TLS 1.3, the latest secure standard — so your data stays safe on its way to us.
At rest
Your stored data is locked with AES-256 encryption, managed through AWS — the same protection trusted by banks and governments.
FAQSecurity questions, answered
The questions enterprise buyers ask us most.